# Turn-Up & Go (TUAG)

Client: [Northern Trains](https://www.northernrailway.co.uk/)

Turn Up and Go represents an innovative solution developed by RADD Solutions Limited for Northern Trains that transforms how passengers with accessibility needs receive assistance at railway stations. This web-based system enables passengers to request support minutes before their journey through a simple QR code scan, integrating real-time train tracking to ensure timely assistance. The solution bridges the gap between passengers and train conductors, providing immediate communication and support confirmation.

[📕Download Full Case Study (PDF)](/content/f/019ea7c5-6aff-7660-902e-1327046f1b84/tuag-case-study.pdf)

Published: 8th of June 2026